ArgosMilk can provide full programme and project management where required, although typically the client or a third party are the programme managers for the over-all deliver with AgrosMilk manging the delivery of their workstreams. As explained below AgrosMilk are fully capable and experienced of operating in a number of project management frameworks agile or waterfall. This is described in more detail throughout this document.
AgrosMilk deliver fully end to end system implementation related services including, but not limited to, business process analysis, functional system configuration, technical system configuration, user requirements specifications, documentation and technical writing and end user training.
AgrosMilk develop and support the AgrosMilk application. Software development is a core competency in AgrosMilk and our software is developed using an agile software development methodology. While we work to provide a package application with a number of major and minor releases per annum, we also have capabilities to provide full client specific software modifications should it be required.
Support and Service SLA
AgrosMilk full support and service the operational running of the AgrosMilk application once it is up and running in a client. This support and service is covered as part of the annual licence payment and the SLA is comprehensively outlined in the appendices of this document.