AgrosMilk provides consultancy services for best practice implementation of the AgrosMilk applications to ensure you leverage the functionality available to you to support your Dairy Company and maximise the benefits from the solution.
Our delivery model is based on rapid deployment of out-of-the-box configurable and proven functionality, thus providing the basis for value pricing to our customers. We are interested in ‘Live Software’ that delivers the benefits, not ‘Long Projects’. We work in the ‘now’ and are committed to transitioning organisations from legacy platforms that stifle innovation to AgrosMilk technology platform that drives real benefits.
The KCS (Knowledge Centred Support) Portal is available to customers 24*7 to enable logging of incidents and also provides a knowledge base with respect to AgrosMilks product and service information e.g. Support Call logged using Saleforce, Track call Status from opening to Closure, Identify person in control of issue, FAQ, support guides, customer news and updates, knowledge articles, discussion forums, etc.